QUIZ 2025 CPHQ: CERTIFIED PROFESSIONAL IN HEALTHCARE QUALITY EXAMINATION–EFFICIENT CERT

Quiz 2025 CPHQ: Certified Professional in Healthcare Quality Examination–Efficient Cert

Quiz 2025 CPHQ: Certified Professional in Healthcare Quality Examination–Efficient Cert

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NAHQ Certified Professional in Healthcare Quality Examination Sample Questions (Q142-Q147):

NEW QUESTION # 142
Benchmarking is goal directed and promotes performance improvement by all of the following ways EXCEPT:

  • A. Substantiating the need for improvement
  • B. Providing an environment amenable to organizational change through continuous improvement and striving to match industry-leading practices and results
  • C. Creating objective measures of performance that are driven by industry leading targets instead of by past performance
  • D. Providing a customer internal focus

Answer: D


NEW QUESTION # 143
Which of the following is the quality professional's first step prior to implementing a new infection prevention protocol in the clinic?

  • A. Create an education program around the protocol.
  • B. Develop a communication plan.
  • C. Implement an audit process.
  • D. Solicit support from key stakeholders.

Answer: D

Explanation:
Before implementing a new infection prevention protocol in a clinic, the first step for a quality professional should be to solicit support from key stakeholders. This step is crucial for several reasons:
* Building Consensus and Buy-In: Gaining the support of key stakeholders, such as clinic leadership, department heads, and influential staff members, is critical for the successful implementation of the new protocol. Without their buy-in, the protocol may face resistance, which can hinder its effectiveness.
* Resource Allocation: Key stakeholders often control the resources-both financial and human-that are necessary for the implementation of new protocols. Their support ensures that the necessary resources are allocated and that the protocol is prioritized within the organization.
* Ensuring Alignment with Organizational Goals: Engaging stakeholders ensures that the new protocol aligns with the clinic's broader goals and priorities. This alignment increases the likelihood that the protocol will be integrated smoothly into existing practices and will be supported by ongoing quality improvement efforts.
* Facilitating Communication and Education: Once stakeholder support is secured, they can help champion the protocol, assist with communication efforts, and advocate for necessary staff education and training, all of which are critical for successful implementation.
References: (Based on Healthcare Quality NAHQ documents and resources)
* NAHQ Modules on Stakeholder Engagement.
* CPHQ Study Guide, Section on Leadership and Communication.
* Quality Improvement in Healthcare, Article on Implementing New Protocols.
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NEW QUESTION # 144
The quality manager needs to identify a set of process measures to improve wound care outcomes. The first step should be to

  • A. conduct clinical record review of wound care sentinel events.
  • B. search for evidence-based guidelines for wound care.
  • C. perform literature search for clinical trials relating to wound care.
  • D. review prior three years on wound outcome best practices.

Answer: B

Explanation:
The first step in identifying a set of process measures to improve wound care outcomes should be to search forevidence-based guidelines for wound care. Evidence-based guidelines are developed based on a thorough review of the latest research and clinical best practices, providing a reliable foundation for selecting process measures that have been proven to improve outcomes. These guidelines ensure that the measures implemented are aligned with current standards of care and can effectively contribute to better patient outcomes.
Review prior three years on wound outcome best practices (A): This might provide valuable insights but does not ensure the latest evidence-based practices are being considered.
Perform literature search for clinical trials relating to wound care (B): This could provide useful data but is more time-consuming and less focused on immediate application compared to established guidelines.
Conduct clinical record review of wound care sentinel events (C): This is more reactive, focusing on past failures rather than proactive improvement based on best practices.
References
NAHQ Body of Knowledge: Evidence-Based Practice and Process Improvement NAHQ CPHQ Exam Preparation Materials: Identifying and Implementing Process Measures
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NEW QUESTION # 145
A quality professional was asked to assist with strategic planning. Which of the following should have the primary impact on the quality and performance improvement goals?

  • A. report of major competitors' performance
  • B. results of gap analysis
  • C. findings from a staff needs assessment
  • D. financial statement of the organization

Answer: B

Explanation:
When assisting with strategic planning, the results of a gap analysis should have the primary impact on the quality and performance improvement goals. A gap analysis identifies the difference between the current state and the desired state of the organization's performance. This analysis highlights areas where the organization needs improvement and helps prioritize initiatives that will close these gaps, thereby directly influencing the setting of realistic and impactful goals.
* Findings from a staff needs assessment (B): While important, this primarily affects training and development rather than broader strategic goals.
* Financial statement of the organization (C): The financial statement informs resource allocation but does not directly set quality improvement goals.
* Report of major competitors' performance (D): Competitor performance can inform strategic positioning, but gap analysis is more directly related to internal improvement.
References
* NAHQ Body of Knowledge: Strategic Planning and Gap Analysis
* NAHQ CPHQ Exam Preparation Materials: Setting Performance Improvement Goals


NEW QUESTION # 146
Quota sampling was developed in the late 1930s and used extensively by the Gallup organization. Babbie (1979)
describes the steps involved in developing a quota sample. All of the following are out of those steps EXCEPT:

  • A. Once the matrix has been created and a relative proportion assigned to each cell in the matrix, data are collected
    from persons having all the characteristics of a given cell
  • B. When all the sample elements are so weighted, the overall data should provide a reasonable representation of the
    majority of the samples
  • C. All persons in a given cell are then assigned a weight
    appropriate to their proportion of the total
  • D. Develop a matrix describing the characteristics of the target population. This may entail knowing the proportion of
    male and female; various age, racial and ethnic proportions; as well as the education and income levels of the
    population

Answer: B


NEW QUESTION # 147
......

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